▼With the EX app, you can:- Reserve Shinkansen seats through the app easily- Discount for early booking- Reserve Shinkansen seats up to 1 year in advance- You can make as many changes as you need, free of charge, before getting on the train- Reserve a set of Shinkansen seats and hotel rooms!- Reserve activities, hotels and car rentals!- Select any seat from the seat map (*reserved seats only)- Information on services available in stations and trains- You can log in quickly by using fingerprint authentication. (only for compatible models)▼ Main features- Membership registration- Purchase ticket/Reserve seats (time designation, train name designation, easy free seat reservation)）- Confirm reservation- Change and refund reservation (reducing the number of persons)- Display purchase history and receipt- Check, change member information- Display QR-Ticket for boarding- Designate or register IC card for boarding- Service status information (Link)▼ Notes- Membership registration is required to use this app. For registration, personal information is required, such as member name, date of birth, and a valid credit card, etc.- Ticket purchase (reservation) payment will be taken from the credit card registered on the account.-- You need to register or designate IC card for public transportation (*) to travel ticketless with IC card.(*) Kitaca, PASMO, Suica, manaca, TOICA, PiTaPa, ICOCA, Hayakaken, nimoca, SUGOCA- You need the pickup code to pick up tickets from ticket vending machines, etc., at main stations of Tokaido Sanyo Kyushu Shinkansen, such as Tokyo, Kyoto, Shin-Osaka, Hiroshima, Hakata, Kumamoto etc.- Please do not use this app to make a seat reservation for Japan Rail Pass.- This service is available only in English.- For more details on this service, please see the website.*The email address below is for inquiries about application specifications. Please note that we cannnot answer inquiries about the service.
Shinkansen smartEX App
